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Linksys Limited Warranty and Support

Linksys Limited Warranty and Support

  • Linksys Limited Warranty and Support Information

 

Linksys Limited Warranty and Support Information

Cisco is there for you, with warranty and support services you can count on, no matter when you purchased your Linksys product.


 

Linksys Limited Warranty

Cisco Linksys products come with a limited warranty that covers your hardware against defects in materials and workmanship for 1 year (90 days for refurbished product). Complete details and limitations can be found on the CD that came with your product, or on your product’s specific support page.


  • • 1 Year Limited Warranty

  •  

    Linksys Assisted Support

    In addition, Linksys products are eligible for Complimentary Assisted Support for 90 days to get your product up and running. Assisted Support includes technical phone support and live chat.


     

    Online Support Resources

    Our award-winning online support resources are available 24/7:


  • Guide Me
  • FAQ
  • Community Forums
  • Live Chat
  •  

    Support Offerings

    Rest easy, knowing that technical support is always just a phone call or click away, no matter how long you’ve had your product. Our award-winning phone support and web-based resources can get you back up and running even beyond your Complimentary Assisted Support period.

     

    Upgrade The Assisted Technical Support Coverage of your NEW Linksys Device

    The Support Protection Plan (SPP) offering upgrades your Complimentary Assisted Support (CAS) from 90 to 365 days. This allows your Assisted Support to mirror the 1 Year Limited Hardware Warranty of your new Cisco Linksys hardware.


    This support offering along with upgrading your Assisted Support for a full year, also provide support for up to five devices on your home network. And this assisted technical support is provided by whatever method you prefer, whether it be by toll-free telephone, Remote Access or even with our Online Chat agents… it’s all included, even if all you want to do is call in and make sure your network is configured to be as fast and secure as possible… for a full year!


    So, for less than $20, you have the peace of mind to know that your Linksys device is covered with our award-winning Assisted Technical Support at no additional charge for up to a full year!


    Already have your Linksys Device and interested in this offering? Call today, 1-800-326-7114, to see if you qualify for this support offering.


    Looking at purchasing a new Linksys Device today? Please note that the Support Protection Plan is only available for select products. Please click here to learn more about this offering and see if the products you’re looking at qualifies. Both items must be in the cart and purchased together on the same order.


     

    Phone Connect

    Talk with one of our expert phone technicians.
    They’ll help you set up or troubleshoot your home network over the phone. We’ll make our best effort to resolve your problem.


  • • One-time phone call (no time limit)
  • • Our knowledgeable technician will try to resolve your problem
  • • One-time Phone Connect call: $29.99

  • Restrictions apply; for more information, or to purchase, please call 800-326-7114.

    For more information and details on Warranty, Returns and Processes, please click here.

     

    Phone Connect-6

    Have you ever thought of that perfect question just after you hang up with the service technician? With Phone Connect-6, that’s not a problem. Phone Connect-6 lets you make up to 6 phone support calls within a six month period (whichever comes first). That means you can call back up to five times within six months for no additional charge!


  • • Up to 6 technical support phone calls for six months
           (whichever comes first, starting on the date of your first call)
  • • Program covers a single device
  • • Our expert agents will try to resolve your problem
  • • Up to 6 calls or six months (whichever comes first): $39.99

  • Restrictions apply; for more information, or to purchase, please call 800-326-7114.


    For more information and details on Warranty, Returns and Processes, please click here.

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