Valet Support
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Valet Plus (M20)
• Wireless-N (2.4 GHz)
• Gigabit Ethernet 4-port switch
• Easy setup USB key included
• One Year complimentary assisted support
Limited Warranty And Support Offerings
Support Sections
Guide Me provides step-by-step solutions and troubleshooting tips. FAQs are frequently asked product questions. Select Downloads for user guides and firmware updates.
- Overview
- Guide Me
- FAQs
- Product Information
- Getting to know the Valet hotspot
- Getting to know the Valet Easy Setup Key
- Valet and Valet Plus Frequently Asked Questions
- Cisco Connect and Network Magic compatibility issues with Mac OS X 10.7 (Lion)
- Setting up your router
- Setting up your Valet or Valet Plus for the first time
- Manually launching the Cisco Connect installation software
- Important things to do after installing your brand new Valet hotspot or Linksys wireless-N router
- Checking Valet or Linksys wireless-N router name and password in Cisco Connect
- Setting up your Valet or Valet Plus Without Running Cisco Connect
- Downloading and installing the Cisco Connect software for your Valet Hotspot
- Downloading Firmware and Driver for Valet, Valet Plus and Valet Connector
- Setting up a Guest Access Account for Your Valet Hotspot
- Setting up your Valet Hotspot using the Cisco Connect Software
- Creating and updating an Easy Setup Key
- Adding computers and devices
- How to connect additional computers to your Valet hotspot or Linksys wireless-N router
- Connecting a wireless printer to your Valet hotspot or Linksys wireless-N router using Cisco Connect
- Disabling the Guest network of your Valet Hotspot or Linksys wireless-N router
- Troubleshooting wireless connectivity issues with Valet Hotspot and Linksys Wireless-N (E-Series) routers
- Viewing the wireless settings of your Valet hotspot
- Configuring the Wireless Security of your Valet or Valet Plus
- Setting up your Cisco Connect Express
- Getting to know Cisco Connect Express
- Cisco Connect Express Frequently Asked Questions
- Downloading and installing Cisco Connect Express on an iPhone®
- Checking devices that are connected to the router on your iPhone using Cisco Connect Express
- Checking the router details on an iPhone® using Cisco Connect Express
- Advanced Troubleshooting
- Manually upgrading the firmware for Valet hotspot or Linksys wireless-N router
- Setting up single Port Forwarding on a Valet hotspot or Linksys wireless-N router
- Setting up port range triggering on your Valet hotspot or Linksys Wireless-N router
- Accessing the Advanced Settings of your Valet
- Product Information
- Getting to know the Valet hotspot
- Getting to know the Valet Easy Setup Key
- Valet and Valet Plus Frequently Asked Questions
- Cisco Connect and Network Magic compatibility issues with Mac OS X 10.7 (Lion)
- Setting up your hotspot
- Setting up your Valet or Valet Plus for the first time
- Manually launching the Cisco Connect installation software
- Important things to do after installing your brand new Valet Hotspot or Linksys Wireless-N router
- Checking Valet or Linksys Wireless-N router name and password in Cisco Connect
- Setting up your Valet or Valet Plus Without Running Cisco Connect
- Downloading and installing the Cisco Connect software for your Valet Hotspot
- Downloading Firmware and Driver for Valet, Valet Plus and Valet Connector
- Setting up a Guest Access Account for Your Valet Hotspot
- Setting up your Valet Hotspot using the Cisco Connect Software
- Creating and updating an Easy Setup Key
- Adding computers and devices
- How to connect additional computers to your Valet hotspot or Linksys wireless-N router
- Connecting a wireless printer to your Valet hotspot or Linksys wireless-N router using Cisco Connect
- Disabling the Guest network of your Valet Hotspot or Linksys wireless-N router
- Troubleshooting wireless connectivity issues with Valet Hotspot and Linksys Wireless-N (E-Series) routers
- Viewing the wireless settings of your Valet hotspot
- Configuring the Wireless Security of your Valet or Valet Plus
- Setting up your Cisco Connect Express
- Getting to know Cisco Connect Express
- Cisco Connect Express Frequently Asked Questions
- Downloading and installing Cisco Connect Express on an iPhone®
- Checking devices that are connected to the router on your iPhone using Cisco Connect Express
- Checking the router details on an iPhone® using Cisco Connect Express
- Advanced Troubleshooting
- Manually upgrading the firmware for Valet hotspot or Linksys wireless-N router
- Setting up single Port Forwarding on a Valet hotspot or Linksys wireless-N router
- Setting up port range triggering on your Valet hotspot or Linksys Wireless-N router
- Accessing the Advanced Settings of your Valet
- Forums
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Guest password
Hi Susannah49! If you're the administrator of the network, you can recheck your Valet User name and Password in the Cisco...
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valet Plus with mac OS 10.7 (Lion)
Yes, it's an issue with Lion. Cisco is coming up with a fix for it.LINK
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How to change Nat setting on valet so Xbox can function properly
My NAT type is moderate and i will not allow me use all features offered by XBox live...... is there a way to change these...
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Wired connection doesn't show in Cisco Connect
Hello Cisco Home Community Forum, All my wireless connections to my Valet Plus are fine and show up in Parental Controls...
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I fixed my Cisco Valet Plus M20 router
I had the same things going as a lot of you. Dropped network, internet, slow internet.1. It was my 2.5 year old cable modem. It...
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M20 - DHCP Question
I have and M20. Looks like the DHCP scope is fixed at 192.168.1.x. Anyway to change that to something other...
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Wireless slow to connect
Valet works good with wired but it takes 5-8 minutes for laptops to have local and internet access. With old wrt54g it was...
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How to get Cisco Connect if I already own different Linksys p...
Cisco Connect is only available for the new router release.. like E1000,E2000,E3000, M10, M20. i hope this helps.
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How to change Nat setting on valet so Xbox can function properly
Open an Internet Explorer browser page on your wired computer(desktop). In the address bar type - 192.168.1.1 and press...
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Can Valet be set as an access point only?
I am on ATT U-verse and have to use their router but would like to have an "N" access point. Can the new Valet...
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Can the Valet be set as an Access Point only?
Technically yes, but if you do want to configure it that way you will not be able to configure it using the software, would...
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Sharing files in network
Is there a setting I need to change in the valet system or is this a windows setting change only? I am wanting to share...
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Valet M10 won't connect with Wii or a DSI
In order to forward the ports, follow this link.
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QuietOak
The E2000 (along with E3000, M10, M20) all come out of the box with a Cisco12345 format SSID (the numbers vary). This gets...
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Block specific external ip address
Not possible.1. Unless you forward a port the server can't be accessed anyway.2. If you forward a port to the server set...
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Auto DHCP and Static IP together
Definitely! That's the usual practice, if you have devices that needs port forwarding you set static IP address on it. Just...
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Having Trouble With My MTU Settings
Follow this, It will surely work...Open an Internet Explorer browser page.In the address bar type - 192.168.1.1Leave username...
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VPN connection Problem
The port forwarding is under the Applications Gaming then Port Range Forward. The application filed can be anything you...
- Downloads
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Step 1:
Flip the device over.Step 2:
You should find the model number on the sticker underneath the device. Please see the example.Step 3:
Take note of the exact model number and version of your product. The serial number is located right underneath the model number. In this example, the model number of the device is M20.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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E-Series
Step 1:
Look at the top of the device.Step 2:
The model number should be found under the CISCO logo.NOTE: The images may vary depending on the exact model number of your Linksys product. The serial number is located underneath the device. If there is no version number beside the model number, it means that it is a version 1.
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Blue and Black
Step 1:
Flip the device over.Step 2:
You should find the model number on the sticker underneath the device. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number of the device is WRT54G ver 6.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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Silver
Step 1:
Look at the side panel of the router when it is standing vertically.Step 2:
You should find the model number on the sticker. Please see the example.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WRT54GX4.
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Wireless Routers with Voice Ports
Step 1:
Look at the side panel of the router when it is standing vertically.Step 2:
You should find the model number on the sticker. Please see the example.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WRTP54G V.2.
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Wireless VPN Routers
Step 1:
Look at the side panel of the router when it is standing vertically.Step 2:
You should find the model number on the sticker. Please see the example.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WRV54G.
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Blue and Black
Step 1:
Flip the device over.Step 2:
You should find the model number on the sticker underneath the device. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number of the device is BEFSR41 ver.4.1.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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PC Card or Card Bus
Step 1:
If your adapter is already connected to the computer, shut down your computer and remove the adapter.Step 2:
You should find the model number on the device itself. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WPC54G ver.7NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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PCI Adapter
Step 1:
If your adapter is already connected to the computer, shut down your computer and remove the adapter.Step 2:
You should find the model number on the device itself. Please see the example.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WMP54G ver.4.1.
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USB Wireless Adapter
Step 1:
Look for the sticker around the device.Step 2:
You should find the model number on the sticker. Please see the example.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number is WUSB54G ver.4.
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PCI Adapters
Step 1:
If your adapter is already connected to the computer, shut down your computer and remove the adapter.Step 2:
You should find the model number on the device itself. Please take note of the exact model number and version. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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SE Switches
Step 1:
Look at the top of the device.Step 2:
The model number should be found under the CISCO logo.Step 3:
Take note of the exact model number and version of your product. The serial number is located underneath the device. In this example, the model number of the device is SE1500.NOTE: The images may vary depending on the exact model number of your Linksys product. If there is no version number beside the model number, it means that it is a version 1.
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Step 1:
Flip the device over.Step 2:
You should find the model number on the sticker underneath the device. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number of the device is NMH410.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
-
Step 1:
Flip the device over.Step 2:
You should find the model number on the sticker underneath the device. Please see the example.Step 3:
Take note of the exact model number and version of your Linksys device. The serial number is located right underneath the model number. In this example, the model number of the device is DMC250.NOTE: The images may vary depending on the exact model number of your Linksys Product. If there is no version number beside the model number it means that is version 1.
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Guide Me
Get quick solutions and troubleshooting tips.
Hot Topics
Frequently asked questions
Frequently Asked Questions for various Operating Systems
Forums
Downloads
Please ensure you select the correct hardware version as not all downloads are compatible with your device.
Free Software notice for certain products, click here.
How to find your model or serial number
To find model or serial numbers, choose your device below.
VALET HOTSPOTS
WIRELESS ROUTERS AND ACCESS POINTS
WIRED ROUTERS
WIRELESS ADAPTERS
WIRED ADAPTERS
SWITCHES
MEDIA HUB
WIRELESS HOME AUDIO
Guide Me
Get quick solutions and troubleshooting tips.
Forums
-
Guest password
Hi Susannah49! If you're the administrator of the network, you can recheck your Valet User name and Password...
-
valet Plus with mac OS 10.7 (Lion)
Yes, it's an issue with Lion. Cisco is coming up with a fix for it.LINK
-
How to change Nat setting on valet so Xbox can function properly
My NAT type is moderate and i will not allow me use all features offered by XBox live...... is there...
-
Wired connection doesn't show in Cisco Connect
Hello Cisco Home Community Forum, All my wireless connections to my Valet Plus are fine and show...







